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Scott A. Afflerbach
2539 Smokey Creek
Schertz, Texas 78154
Telephone:
830-237-5792
Email: scott_redmccombs@yahoo.com
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Objective:
To find a position that will both challenge me and allow me to use my knowledge and strengths.
Experience:
5/2007 - Present Internet/Special Programs Manager
Red McCombs Toyota
San Antonio/Texas
Contact
customers both over the Internet and on the phone to help them purchase vehicles.
• Work in a rapid-paced environment
that requires on the spot decisions and good organizational skills.
• Currently working with special buying programs
designed to give our customers more incentives to do business with us.
• Work hand in hand with GM to develop pricing
and marketing ideas for our programs.
• Responsible for monthly goal planning and tracking within the department.
6/2002 - 5/2007 Sales Manager Gillman Honda
Schertz/Texas
I started as a Salesperson at
Gillman in 2002 and worked my way up to Internet Manager and then Director of the Internet for the complex including, Mitsubishi
and Used Cars, within my first year. I was promoted to Sales Manager by my third year of employment.
• Responsibilities
included hiring, training, and motivating a sales staff of 25.
• Worked on weekly and monthly newspaper ads as well
as radio advertisements.
• Monitored incoming and outgoing phone calls daily; as well as following up with every
customer that purchased their vehicle from us in order to insure higher “CSI” ratings.
• Assisted in
the ordering of the inventory and checked for accuracy once it arrived.
• Helped with departmental weekly, monthly,
and yearly sales goals, turnover goals, and training goals within our dealership.
• Was Honda Gold Certified two
years in a row.
1/2002 - 6/2002 Asst. Sales Manager Palm Harbor Homes
Seguin/Texas
I sold
Manufactured Homes.
• Talked with lenders on a daily basis to get deals bought.
• Was in charge of all
marketing within the Seguin area.
• Responsible for the hiring and training of new salespeople.
• Enjoyed
assisting my co-workers with their customers and was the “Daily Motivator” in charge of morning meetings.
8/2001
- 12/2001 Store Manager Rent Wise
San Antonio/Texas
As the Store Manager I handled all hiring for my location
and trained staff in all areas of the business.
• Very heavy phone work seeing that Account Collections was the
main focus of the store.
• Inventory was also a concern in the store, so organization was key.
• Was in
charge of goal setting and tracking for my store as well as the other 3 locations in San Antonio.
I was with the company
only a short time before all locations were closed.
3/2000 - 8/2001 Store Manager Aaron's
San Antonio/Texas
I
entered employment through the company’s management trainee program which was designed to have you managing your own
store within 2 years. I was very successful working through the program and was assigned my own store before my first year
was completed.
• I interviewed and trained all of the new hires for the company in the area of San Antonio that
I was located.
• My store had the largest customer base during my time there.
7/1998 - 3/2000 Sales
Palm Harbor Homes
Seguin/Texas
I sold Manufactured Homes. This was a new store when I began working with the
company, so my job included a lot of local marketing and lead development.
• Arranged all marketing through Chamber
of Commerce.
• Learned to work with banks and lenders to get deals bought.
• Achieved Salesperson of the
Month several times during my employment at the store.
• Named Customer Care Hero for the entire company in October
of 1999.
6/1993 - 5/1998 Store Manager Hasting's Entertainment
Seguin/Texas
At the beginning
of my employment I was required to be a department manager of the following; Shipping and Receiving, Book department, Music
department, and the Video department. Once my training was complete, I went through a peer review board to become a Store
Manager.
• Took my first store from a large deficit to being profitable within 8 months. I was assigned a larger
store soon after.
• In charge of the company’s small market store group, planned with the owner on how to
make the stores more profitable.
• Interviewing, Hiring, Training, Reprimanding, Motivating, Customer Service, and
Leading by Example were the biggest parts of my job.
• Very hands on P&L statement work.
• I also
set and maintained weekly and monthly goals.
Education:
Dates Attended School Degree Location
8/1989 - 12/1990 Southwest Texas State University Some College Coursework
Completed
San Marcos-Texas
US
Skills:
Skill Name Skill Level Last Used/Experience
Marketing Intermediate 1 year
ago / 15 years
Personnel management Expert Currently used / 15 years
Recruiting Expert 1 year ago / 15 years
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